Case Studies

Discover how PAM Physio Solutions could benefit your organisation and the exact Return on Investment (ROI) with practical examples.

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How we effectively support each and every person we treat.

  • A 50 year old female, in a desk based role, but off sick with severe and debilitating sciatica and back pain.

    Symptoms started a year ago, and surgery for a nerve block procedure four months previously had left her in significant pain (scored between 7 and 8/10), on a high dose analgesic and unable to move. NHS physiotherapy treatment had had no effect.

    Following the self-referral to fast-tracked physio, the treatment provided by Physio Solutions consisted of discussion and reassurance, progressive exercise, pacing, sleep advice, gradual but progressive introduction of normal activities of daily living (ADL), thermotherapy (heat to treat chronic pain) and we reviewed her analgesia (pain management).

    At eight weeks following the self-referral, and five sessions later, she was able to return to work, with no neurological pain and residual pain of 4/10. She was able to complete day to day activities and her analgesia was reduced. Most importantly the individual was confident and knowledgeable about how to self-management her condition in the future.

  • A desk-based administrator (57, female) had suffered for three weeks with knee pain (left) after jarring it whilst manoeuvring a chair.

    She described a constant burning sensation around the knee, thigh and shin with a pain score 4/10. She was on restricted work duties and taking regular breaks away from her desk to rest her knee. She was taking over-counter pain killers and reported difficulty in walking.

    Following a self-referral to PhIL, her treatment consisted of progressive exercise prescription, and advice was provided around posture, activity pacing, pain management, and how to take microbreaks during work.
    The treatment lasted seven weeks and during that time telephone interventions were delivered.

    Upon discharge, symptoms had fully resolved and she returned to full duties with no restrictions. She was experiencing mild, residual weakness; however, she was competent in doing her self-management exercise plan and she had now had both the plan and the skills to manage her knee on a long-term basis.

  • A Psychologist (female aged 47) was struggling for two months with a progressively worsening pain in neck/head that was radiating around jaw and face.

    She continued to work full duties despite pain and difficulty sleeping. This was starting to impact her home life, which was demanding with four children plus her husband, and she started to experience strong emotions (with tears becoming more regular). Following self-referral to PhIL, treatment consisted of advice and education, pacing, micro breaks, progressive exercise prescription, physiology of healing, activity encouragement, stress management, trigger management, coping mechanisms, plus an onwards referral for psychological support.

    Treatment lasted for 12 weeks. On discharge, she had virtually no pain. In terms of continuing self-management, she had the tools and the plan for ongoing stress management and preventative exercise program. She remained in work on full duties throughout the treatment.

  • A Prison Officer (female, aged 42) had a four year history of neck and upper back pain, with no obvious trigger, on a high dose prescription medication and restricted hours, but the lack of anyone able to help reduce her pain had taken its toll and left her feeling disengaged, hopeless and exhausted.

    Over the four years, she had sought help from her GP and tried both NHS and private physiotherapy. She’d made changes to her lifestyle and home but neither had any lasting effects.

    She made the referral to Physio Solutions at the start of the pandemic (April 2020) in desperation, as there was no further support via the NHS. Physio Solutions assessing physiotherapist immediately identified red flags and wrote to her GP requesting an MRI, which had not been previously requested. The MRI identified an extensive spinal pathology and she was referred to a pain clinic and further spinal services were instigated.

    She was discharged from Physio Solutions physiotherapy services but continued her treatment under a Consultant for ongoing investigations regarding a more sinister pathology.

    This case was not resolved by PhIL, but we were able to quickly ensure this individual was signposted to the most appropriate medical intervention, which tragically had been missed for four years.

  • A 48 year old female Nurse reported one week of ankle pain following running.

    She was a regular runner and there was no other obvious trigger. Her pain score ranged from 5 to 8/10. She was able to continue with full work duties.

    Following a self-referral to fast-tracked physio, treatment included advice, education, a progressive home exercise program, pacing, physiology of healing and a plan to return to running in 6-8 weeks.

    An MRI identified bilateral medial tibial stress syndrome and collapsing arches; therefore, Physio Solutions instigated a referral to podiatry. Orthotics and prescription running shoes were prescribed by podiatry.
    We continued with the physio treatment remotely which consisted of strength, conditioning and pacing to bilateral feet and ankles. Treatment lasted for five months.

    She was discharged with all issues fully resolved and was running 5 km, three times per week with no issues.

  • A 53 year old, female Nurse was suffering for a month with pain in her right hip.

    She had undergone injection therapy without any improvement. She was remaining in work, on full duties, despite difficulties in lifting her leg, turning her hip, walking and sitting. She had disturbed sleep, her pain scores varied between 2 and 7/10 and she was taking over the counter medication.

    Following self-referral, to PhIL her treatment plan consisted of a progressive exercise program, sleep advice and support, thermotherapy (heat to treat chronic pain), and advice around activity and how to avoid aggravating factors. Treatment lasted seven weeks.

    Upon discharge, all issues were resolved.

  • A male Fire Fighter (aged 31) reported a five week history of lower back pain, with associated pins, needles and tingling in the right leg, that was restricting bending, squatting, lifting and carrying.

    He thought the trigger was bending forwards to lift. His pain score was 3/10, and was managing it with over-the-counter painkillers. He was able to remain in work on full duties.

    Prior to lockdown he had attended privately funded physiotherapy, with some benefit. He was normally very active however had become more sedentary as a result of the closure of gyms and onset of pain. Following self-referral to PhIL, his treatment plan included a progressive exercise program, with strength, conditioning and pacing. His treatment was over a five-week period.

    He was discharged from PhIL with significant improvement in his symptoms, and he was armed with a preventative back care management programme.

    He returned to physical activity gradually and was able to reintroduce more aggressive impact activities.

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